A few years ago the box office at Boston Playwrights' Theatre had something like bullet-proof glass protecting the individual inside from the dangers of the outside world. To order tickets you had to bend down really low and talk into a slot in the glass.
In an effort to make the box office more approachable, and less like a gas station on the New Jersey Turnpike, I asked Marc to cut the glass out. I think I remember Marc standing with both feet on the box office with a large saw in his hands mercilessly hacking away at the sides of the window (I may also have dreamt this and woken up in a cold sweat).
The gulf between theatre and theatre patron has been bridged. We no longer fear the outside world and the patron may no longer feel isolated behind a quarter inch of safety glass. Special thanks to Marc and the good people at Milwaukee Electric Tool Company for bringing us all together.